Born in 2015, Ainos is a POST Luxembourg subsidiary, recognized in development and data intelligence with Microsoft technologies. Adding this solution allows Ainos to propose an integral Microsoft offer to the Luxembourg market. Dynamics 365 helps organizations to answer to the major business processes with multi-tasking tools.

What is Dynamics 365 CE?

Microsoft Dynamics 365 Customer Engagement (CE) is the Microsoft cloud-based customer relationship management (CRM) that connects data with each other. CE will give you a deep understanding of your business to help digitally transform and achieve success in your own terms.

You will be able to derive insights that turn into action—enabling better decisions and transformative processes to reimagine your engagement with your customers and generate greater value for them.

Thrive as your business changes:

As things change from quarter to quarter, or even from second to second, Dynamics 365 can be customized according to your business needs. Moreover, thanks to the Microsoft Power Platform, it’s easy to extend, tailor, and create customized solutions to meet your unique business requirements.

Customer engagement’s apps:

D365 CE helps you to manage your customer data base, marketing, sales process, customer services, field services and project services.

Business Benefits:

Here are the Microsoft Dynamics 365 CE Business Benefits:

• Available everywhere, from any device, for the customers and the users (mobile, tablet, portal, outlook, teams…)
• Manage your activities and interactions with the prospects or customers and synchronize them with outlook
• Create a single view of processes, relationships and data thanks to a common data model and deep integration with Dynamics 365, Office 365, LinkedIn, and other data sources
• Empower sellers to build relationships
• Improve the team collaboration
• Boost productivity with seamless tools
• Enable smarter selling with contextual AI by focusing on the right customer, build trusting relationships, work smarter to close deals assisted by easy business process flows
• Increase the reporting and the data analysis using user-friendly dashboards and business intelligence platforms as Power BI embedded in your Customer Engagement

Ainos is your partner from the beginning to the end of your digital transformation journey. We offer you a comprehensive approach including business consulting, audit, recommendation, installation, user adoption training, post-implementation support and managed services.

Customer engagement is probably the solution for your business. Don’t hesitate to contact Ainos for more information.